I recently asked Brad to look into a Reserve Study his firm completed for us three or four months ago on our condo building. Within the last couple of weeks, our board decided to have a silicone roof coating applied to the building and asked Brad if he could look into how that would affect our reserve account. Without hesitation he revised the figures and within a few days we had a "new and improved" reserve study at the ready.
I highly recommend Brad and his firm, and plan on using him in the future. He went "over and above" what we asked of him.
He will work with you!
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Tom Tschudy
Verified review
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Highly recommend Brad and his team! They are professional and responsive and do a comprehensive analysis. They make themselves available to answer questions and ensure the client is satisfied with the product!
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Leslie Bermudez
Verified review
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Having worked with this company for so many years, I cannot say enough good things about them. I am giving them an excellent rating from my perspective as a community association manager.
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Kelly Kerr
Verified review
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As a personal lines insurance agent from another agency who knows the value of customer service in todays times. Chelsea was able to give me great customer service by tracking down a wind mitigation inspection for the insureds Condominium Association. This helped our insured save $$$ on their individual condo policy. Thanks for the great quick service Chelsea!
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Ormond Agency
Verified review
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A resident in our condo asked if we had wind mitigation. I had the paperwork from 2017 when our condo was serviced. I called Felten Professional and I spoke to Adele Hott. I explained that a resident needed the paperwork for her insurance company. Adele emailed it to me immediately and it was just what this resident needed.

​Adele is an asset to this company. As president of the our condo she made me look very good to get the paperwork needed in a few minutes and most important, the resident had in her hands what she needed for her insurance company to get a discount. Thank you Adele! Gertrude Zullinger
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Gertrude Zulling
Verified review
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Great professional service and we had our wind mitigation report within 24 hours. Our inspector James was very courteous. We had a very hard time finding someone who was willing to do an inspection of just our unit and were so thankful to have found FPAT. Highly recommended!
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Erin Martinez
Verified review
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Ian was prompt, professional and flexible with scheduling.  He performed a thorough inspection and I received the report in my email in less than 24 hours.  He made the entire process very simple.  Thanks!
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Howard Bever
Verified review
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